Wednesday, July 22, 2026

Making a difference?

We sometimes wonder if our efforts make a difference. Some of us are in our most productive (and demanding) years, when we may struggle to keep up with it all.

Others of us find ourselves unwillingly idle. We may be old and we may even have thoughts such as "Why am I still alive? What good can I do any more?"  

As someone who is retired but not able to serve a mission, I try to contribute to FamilySearch.

Out of curiosity, I clicked SHOW YOUR STATS on Get involved > Opportunities. I was amazed at what it displayed. Here is part of it. So by doing a little research and verifying place names in recent months, I have helped members take deceased relatives to the temple yesterday? Wow! 

I encourage you to continue your own efforts, whatever they may be. They DO make a difference. 

Thank you for helping! - Bill Buchanan, Stake Consultant



Saturday, July 4, 2026

Recovering Access to a FamilySearch Account

 

Recovering Access to a FamilySearch Account
As consultants, a frequent task is helping someone who cannot get into their FamilySearch account.
This
usually means that they have forgotten their username or password or both.
The solution begins by clicking
Sign In, then Forgot username or password, then select Email or Mobile Number and click OK and follow the steps. Then ask them to write their username and password and put it in their wallet.

See: How Do I Recover My FamilySearch Username and Password (about 2 minutes long)
https://youtu.be/4KHxXU4DEWk

What if both the email and mobile number have been changed?
Remember that we can call the toll-free FamilySearch Support number for help.
1-866-406-1830


(As a last resort, I might suggest trying the Sign Up option, in the hope that the system will find an existing account based on the same name and address. But I would try the other options first.)

What are the rules for usernames and passwords?
https://www.familysearch.org/en/help/helpcenter/article/what-are-the-rules-for-my-username-and-password