If You Are Unable to Attend the Temple, You Can Still Get Temple Ordinances Done

 

If your health or other circumstances prevent you from attending the temple:

You can reserve the ordinances for a deceased relative, then in Temple > My Reservations, select their name and choose Share > With Temple. Then other people can complete the ordinances for them.

This is also handy if you need ordinances completed for someone of the opposite sex or if your health does not allow you to be a proxy for baptisms. Or if you are the only surviving  person who can request the ordinances of your deceased non-member siblings without permission. 

Serving as a Helper

 Hi, you asked me about getting help over Zoom.

I am glad to do that. Our progress will be faster, if I can sign into your account as a Helper now. This will allow me to look for problems and possibilities in advance of our Zoom session. 

To sign in as your Helper, please give me your FamilySearch username and your Helper Number. (Do not give me your password.)

Your Helper Number is normally the last 5 characters of your Church Membership Number.
For example, if your membership number (on your Temple Recommend or in the member Tools app) is 123-4567-890A. your helper number would normally be 7890A. 

You can find your current helper number by signing into FamilySearch and clicking your name in the upper right corner of the browser screen and selecting Settings > Permissions > Helper Number (and you may need to click the visibility icon.) Note that you can change your Helper Number there. If you changed it in the past, this is the only place you can see your current Helper Number.

As your Helper, I can see what you see in the Family Tree. This will help me prepare for our Zoom call. Please let me know what time works best for you. And let me know of any particular questions or goals I can prepare to help you with. 

I look forward to hearing from you.

Bill Buchanan
Stake Temple and Family History Consultant
Spruce Grove Alberta Stake

[Quoted from an email I sent to a member of a distant branch of our stake.]

Edmonton Temple and Family History Fair

 

Finding Recent Relatives (Using Sites Like Find a Grave)

This can be a big challenge because official records of recent decades are often hidden to protect privacy. There are common ways around this limitation.

1. Ask relatives who are still living, if they can provide you with information, or if they know who can.

2. Look for them in online obituary notices and other records from newspapers. (Google the family name and location.)

3. Use local/community history books. e.g. Alberta Local History Books
https://www.abgenealogy.ca/uploads/files/Resources/AlbertaHistories.pdf

4. Look for relatives in cemetery sites like Find a Grave. https://www.findagrave.com

An Example of What You Might Find at Find a Grave:
This is about as good as it gets on Find a Grave: photos, bio, parents, spouse, siblings, children, sources.
It depends on what other users of Find a Grave have contributed. You can contribute too.

Complex Family Relationships

I had a phone call from a friend yesterday. "I am helping someone whose mother had children with two different men before marrying a third and having children with him. He also had children from a previous marriage, and adopted her children. How can I help her put all of this in Family Tree?"

I explained that Family Tree can easily record all of these relationships. If she goes to the mother's record she can Add Spouse as often as necessary. Likewise for her father. And when the children are added, remember that children can be shown with multiple sets of parents. You can edit the Parent-Child Relationship to specify the type of relationship: Adoptive, Biological. Foster, Guardianship, Step

Click the Edit icon (pencil) on the child's relationship line and select the parent and choose the relationship type from the drop-down list.

In this member's situation, she can list her mother's three biological families, add her mother's husband's prior children as her mother's step children. and that her mother's prior children are her husband's adopted children, etc.  

(See this short video.)
Add Relationship Type in Family Search | LDS Family History Tutorials
https://www.youtube.com/watch?v=9vrJNrg8YvQ

The easy way to add the children to another set of parents is to go to the Person page of the shared parent and copy and paste the IDs of the children from one spouse's family into the other spouse's family.

Note that prior to the 1900s, adoptions were often informal, without any legal paperwork. But the relationships were still adoptions.

I was glad to find this helpful video. Give it a "Like" if it is helpful to you.

Making a difference?

We sometimes wonder if our efforts make a difference. Some of us are in our most productive (and demanding) years, when we may struggle to keep up with it all.

Others of us find ourselves unwillingly idle. We may be old and we may even have thoughts such as "Why am I still alive? What good can I do any more?"  

As someone who is retired but not able to serve a mission, I try to contribute to FamilySearch.

Out of curiosity, I clicked SHOW YOUR STATS on Get involved > Opportunities. I was amazed at what it displayed. Here is part of it. So by doing a little research and verifying place names in recent months, I have helped members take deceased relatives to the temple yesterday? Wow! 

I encourage you to continue your own efforts, whatever they may be. They DO make a difference. 

Thank you for helping! - Bill Buchanan, Stake Consultant

Recovering Access to a FamilySearch Account

 

Recovering Access to a FamilySearch Account
As consultants, a frequent task is helping someone who cannot get into their FamilySearch account.
This usually means that they have forgotten their username or password or both.
The solution begins by clicking Sign In, then Forgot username or password, then select Email or Mobile Number and click OK and follow the steps. Then ask them to write their username and password and put it in their wallet.

See: How Do I Recover My FamilySearch Username and Password (about 2 minutes long)
https://youtu.be/4KHxXU4DEWk

What if both the email and mobile number have been changed?
Remember that we can call the toll-free FamilySearch Support number for help.
1-866-406-1830

(As a last resort, I might suggest trying the Sign Up option, in the hope that the system will find an existing account based on the same name and address. But I would try the other options first.)

What are the rules for usernames and passwords?
https://www.familysearch.org/en/help/helpcenter/article/what-are-the-rules-for-my-username-and-password

Impossible Merges Made Simple in Family Tree

Often merges are impossible because one record shows that the person is living and the other shows them as deceased. 

If both records really are for the same person, correct the record that is wrong, and you can merge them without difficulty. 

To Merge By ID: copy the ID of one duplicate, then go to the Person Page of the other duplicate and click Merge By ID and paste or input the ID from the first duplicate.

Researching our Recent Ancestors

Researching our Recent Ancestors (despite the privacy restrictions on public records)

This topic is especially important for recent converts and others who are just getting started in family history. I went through this process myself. I interviewed my parents, surviving grandparents, aunts, uncles, and cousins and beyond. I recorded the information and added it to FamilySearch and its predecessors. I am glad that I did!

Some of us come from places where historical records are readily available. Others do not. But if most of us are looking for information about our parents and grandparents, we will be blocked by privacy laws, designed to protect living people. Even if the people we are researching are deceased, their information may be in the time period that is blocked, typically the most recent 100 years.

RESOURCES
Recently I found an excellent podcast from Lisa Louise Cooke, (one of my favorite family history podcasters). She has lots of helpful suggestions.

Why Dad Becomes the Forgotten Ancestor https://lisalouisecooke.com/2026/06/16/fathers/

Another site listed these resources for recent ancestors:
1931 and 1926 Canada censuses
Passenger Lists & Border Crossings
WWI Personnel Files
Newspapers
Vital Records    [Occasionally, but this is where we tend to run into the privacy barrier.]
Gravestones & Memorials    [Findagrave is wonderful, as are some other cemetery databases.]

[Definitely add Local History Books to the list, if you are researching in Canada.]

INTERVIEWING RELATIVES 
As a new convert, I went through the process of interviewing close and distant relatives. Most were glad to help. 

My usual approach was "Hi, I am Bill Buchanan and I am trying to build a family tree for my family.
I wonder if you would be willing to help me?" 

I made no reference to the Church because I knew some relatives would find that a distraction.

Lists of interview questions can be found on various sites online. This is one of them.
https://www.familysearch.org/en/wiki/img_auth.php/4/4a/Interview_Questions.pdf
You can edit the list of questions to meet your needs and interests.

(I kept a few blank family group records handy, for recording the information and especially the relationships.)

CHARTS
Family Group Records and Pedigree charts simplify the process of adding what you learn to the FamilySearch Family Tree. I find the Person Details screen the easiest place to add information to the right person in Family Tree. (As a newbie, I accidentally switched my grandparents' own parents, so I know how easy it is to make such mistakes and how to correct them.)

I prefer a 1-page Family Group Record such as 

https://www.cs.williams.edu/~bailey/genealogy/index_files/FamilyRecordSheet.pdf

But a 2-paage version printed on both sides of the same paper can hold even more information, such as 

https://www.archives.gov/files/research/genealogy/charts-forms/family-group-sheet.pdf

If you are dealing with several generations of the family, a few Pedigree/Ancestral charts will make it easier to keep things organized. 

https://www.familysearch.org/en/wiki/img_auth.php/e/ed/Pedigree_Chart_no_ordinances.pdf

I wish you success and special experiences as you spend time learning about your family.

- Bill Buchanan

Ordinances of a Deceased Person Are Hidden. Why???

Recently a friend asked how he could see the ordinances of his uncle who passed away two years ago.  I explained that Membership Department probably thinks he is still alive. I suggested that he ask his ward clerk to request the membership record and then record the death. Then Membership Department will make his record visible on FamilySearch and his ordinances will be shown.

This reminded me of my European friends wanting to be sealed to their parents last year. So I checked their mother's record. Her live and proxy ordinances are now visible, including sealing to her husband. 

The sealings of the living children are not shown in order to protect their own privacy.

But I am confident they happened. Bravo!

[NOTE: Ordinances of deceased excommunicated people become visible when their blessings have been restored.]