Serving as a Helper

 Hi, you asked me about getting help over Zoom.

I am glad to do that. Our progress will be faster, if I can sign into your account as a Helper now. This will allow me to look for problems and possibilities in advance of our Zoom session. 

To sign in as your Helper, please give me your FamilySearch username and your Helper Number. (Do not give me your password.)

Your Helper Number is normally the last 5 characters of your Church Membership Number.
For example, if your membership number (on your Temple Recommend or in the member Tools app) is 123-4567-890A. your helper number would normally be 7890A. 

You can find your current helper number by signing into FamilySearch and clicking your name in the upper right corner of the browser screen and selecting Settings > Permissions > Helper Number (and you may need to click the visibility icon.) Note that you can change your Helper Number there. If you changed it in the past, this is the only place you can see your current Helper Number.

As your Helper, I can see what you see in the Family Tree. This will help me prepare for our Zoom call. Please let me know what time works best for you. And let me know of any particular questions or goals I can prepare to help you with. 

I look forward to hearing from you.

Bill Buchanan
Stake Temple and Family History Consultant
Spruce Grove Alberta Stake

[Quoted from an email I sent to a member of a distant branch of our stake.]