Tuesday, May 1, 2012

Cordless Telephone

I spent a frustrating Support call with a family history consultant in a FHC, where they did not have a cordless phone and where the telephone cord was really short. So every instruction and item of feedback had to be relayed through the consultant (at the telephone) to the patron (at the computer). Sometimes the instructions were garbled in translation.

Before our FHC got a cordless phone (less than $40), I brought a 25 foot phone cord from home (about $3), so that I could talk with the technician while sitting at the computer. If you do not currently have some way to talk to Support while you are at any of your computers, please consider it. This is my personal suggestion, not from FamilySearch.


Bill Buchanan
(FamilySearch Product Support)

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